- Order Processing
Order Confirmation: Once you place an order, we will confirm your order via email. Please ensure that the contact information you provide is correct.
Processing Time: Under normal circumstances, orders are processed within 2 business days, but the specific time is subject to stock availability. - Shipping Policy
Shipping Method: We offer a variety of shipping methods, which can be selected during checkout. Choosing standard or expedited delivery will affect delivery time. - Return and Exchange Policy
Return Terms: If you are not satisfied with the wig you received, you may request a return within 14 days of receipt. The wig must be in its original condition, unused, and with all tags attached.
Exchange Procedure: If you require an exchange, please specify the style you would like to exchange for when returning the item. We will arrange this as soon as possible after receiving the return. - Quality Assurance
Product Quality: We guarantee that all our wigs are manufactured to the highest quality. If you discover any quality issues, please contact our customer service within 14 days of receiving the item.
After-Sales Service: If you have any questions about the use of your wig, please feel free to contact us. We will provide professional guidance and support. 5. Privacy Policy
Data Protection: We value your privacy and are committed to protecting your personal information. We will not sell or rent your information to third parties. For more information, please review our Privacy Policy. - Contact Us
If you have any questions, please feel free to contact us through our customer service hotline or email. We are committed to serving you and ensuring you have a pleasant shopping experience.
Thank you for choosing carvibesolutions.com. We look forward to providing you with the best products and services!